Technical Support

We'll make sure you can keep cooking.

Fast, reliable, and expert support for your Variocook products. Find answers, downloads, and contact our team – all in one place.

Expert support by specialists

How can we help you?

Find the support you need

Documentation

Manuals, installation guides, and technical specifications.

  • User Manuals
  • Installation manuals
  • Technical datasheets

Troubleshooting & Frequently Asked Questions

Find answers to common questions and issues.

  • Frequently asked questions
  • Explanation of error codes
  • Troubleshooting manuals

Components

Order original Variocook spare parts and accessories.

  • Search by Product
  • Exploded views
  • Order online

Service Request

Report a malfunction or request a service visit.

  • Request technical support
  • Warranty Claims
  • Schedule a service appointment

Documentation

All important information at your fingertips.

View manuals, installation guides, technical specifications, and more. All documents are available for immediate download.

View all documents

Do you need any more help? We're here for you.

Submit a support request

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Please fill out the form below and our technical support team will contact you as soon as possible.

Contact us directly

Other ways to reach us

Our support team is available during office hours.

Email support

support@variocook.com We aim to respond within 4 hours.

Phone support

+31 85 483 1825
Monday to Friday: 08:00 – 17:00

Live Chat

Chat directly with our team.Available on weekdays.

Need immediate assistance?

For urgent malfunctions, please contact our support department immediately.

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Popular topics

Quick answers to frequently asked questions.

Where are Variocook products made?

Variocook products are developed according to our own technical and quality specifications and manufactured by carefully selected specialist manufacturers. Each module is checked for performance, safety, finish, and reliability before delivery.

Can the parts go in the dishwasher?

Not all parts are dishwasher safe. Always consult the user manual for this. Aggressive detergents can cause discolouration or damage.

Can I use all types of pans?

Almost all heat-resistant pans can be used on gas. For induction, pans with a magnetic and flat bottom are required. You can easily test this with a magnet.

How do I prevent damage?

Only use suitable cleaning agents, prevent heavy objects from falling onto the modules, and do not slide pans or metal objects over sensitive surfaces.

How do I operate a Variocook system?

Operation varies per module. Gas burners are operated with their corresponding control knob. Induction modules have their own electronic controls. The precise operation is described in the user manual.

What is the delivery time?

Delivery time depends on the chosen model, configuration, and current stock. The expected delivery time will be confirmed upon order.

You're in good hands

Our certified specialists and original parts ensure optimal performance and a long lifespan for your Variocook products.